About

    I work directly as your accountable technical lead, and I bring in trusted specialists only when the project genuinely needs them. You get one point of contact, no agency overhead, and responsibility from start to finish.

    One accountable technical lead

    I work directly as your technical lead, with a network of trusted specialists I bring in when the project requires it.

    One point of contact, no agency overhead, and operational accountability stays with me from start to finish.

    I've built and managed infrastructure for banks, industries, hotels and public institutions across three countries. When more capacity is needed, I bring the right people in, but the responsibility does not move away from me.

    Rafael Rey > Infrastructure and operational reliability lead

    What my operating model adds

    My operating model keeps accountability clear, communication smooth, and delivery practical.

    One accountable point of contact

    I work directly as your technical lead, with a trusted specialist network I involve only when the project requires it. One point of contact, no agency overhead, and accountability from start to finish.

    Hands-on execution

    Direct technical ownership across infrastructure, continuity, stabilization, and critical interventions adapted to each type of business.

    Physical and digital systems

    Ability to connect servers, networks, backups, access control, CCTV, PLCs, and on-site systems when the problem spans more than one layer.

    Europe + Americas coordination

    Distributed coordination across time zones for smoother handoffs, after-hours windows, and more predictable continuity.

    Trilingual communication

    Comfortable working in Spanish, English, and Italian with teams, vendors, and operational stakeholders.

    Documentation and handover

    Runbooks, operational notes, and handover discipline built to keep continuity from depending on one person.

    Start with a focused diagnosis

    I clarify what is failing, what is urgent, and what the right next step should be.